Itsm help needed

what topics to study for itsm???

anybody plz help........

Replies (6)

Dear Mansi,

 

since you have a good 4 days at hand, try to go through the full module once and then the Practice Manual and then, for the rivision, on the last day i.e 24th, you can go through the RTP.

 

go through the module today(20th) and 21st and then do the PM on 22 and 23 ..this way, you will be able to revise the syllabus as well. and then, the RTP on 24th

Hi Mansi,

You have enough time to go through the whole Sm Module or Praactice Manual.. whichever book you prefer.. Also you can go through the important chapters of IT like Folwchart ..which can give you a easy 10 marks and the third chapter on Internet. Even I did not study the whole thing.

Best of Luck

first try to complete all previous question papers and all rtp,...defienetely this will fetch nice marks

thankyu everyone....

but can u tell me which topics r more important coz actually i dnt like to study this itsm dnt knw why.....

so tht i cn do tht portions only

plz reply .........

 

HI Mansi,Do Flow Chart and Decision table first.Minimum 8 marks question will be asked in exam. Then complete Chapter3 & Chapter 4 PM.. 60% chances that question in exam will come out of it only.
fOR SM Try to do these,Chapter 7 - Six Sigma, TQM & Traditional Mgt. Practices, Benchmarking Process, Rationale of BPR. Chapter 6 - Diff. b/w Strategy Formulation & Implementation, SBU, Matrix Structure, Network Structure and Value Chain Analysis. Chapter 5 - Penetration & Skimming Pricing, Marketing Mix, Marketing Strategy Techniques, Implementing Supply Chain Mgt. System. Chapter 4 - Corporate Strategy Formualtion implementation process, Various Grand Strategies, Concentric & Congolemerate Diversification, Turnaround Strategy. Chapter 3 - GE Model, Ansoff's Matrix, Product Life Cycle, Common Driving Forces and BCG. Chapter 1 & 2 - Strategic levels in organization, Mission & Vision, Objectives & goals, Task of Strategic Mgt., Generic Strategic Alternatives, Definition of Strategy, Porter's Five forces model, Kieretsus, Manifestation of globaliztion.

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