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ITR java Utility AY 2020-21 not opening

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Tejas bhagat

CA Finalist

160 Points Posted on 02 December 2020

ITR Java Utility for AY 2020-21 is not opening properly in my Laptop. Whenever I open it, the Utility does open but only blank screen is seen with tabs like New, Open, Save etc. In the Validation tab the loading strip is all white and the utility does not load even after waiting for an hour. I am not able to open new file or open saved drafts.

I have Java Version 8 Update 271 installed. I have Windows 10 OS with a RAM of 4 GB.

I am attaching picture of how the Utility screen looks like after opening.

If anyone knows a definite solution, please let me know.

Attached File : 906089 20201202200543 img 20201202 200501.jpg downloaded: 124 times

Replies (3)

Quick Summary

Users are reporting that the ITR Java Utility for AY 2020-21 is not opening correctly on their laptops, displaying a blank screen with only basic tabs. Despite waiting for extended periods, the utility fails to load. Some users have tried reinstalling Java and encountered further issues, while others are seeking information on alternative solutions like the Excel Utility.

shiva sai

student

56 Points Posted on 02 December 2020

Just Uninstall the java programme installed in your PC.

Then download latest Java program from E-filing site.

it will ask for update then ignore this.

if the above process
then try Excel Utility
it will work for sure.