CA
212 Points
Joined August 2010
hello my dear friend
In my case also almost, same situation occurs. I am also trying to solve the issue with department since last more than 2.5 months but ultimately no result came out.
The return was processed on 28th feb 2019 for a.y. 2018-19 and refund was created. After that i wait for one month and also checking the refund status online, but showing the same situation no any progress in it. I also call CPC many times but they reply same answer u will receive the refund shortly.
Then i request the grievance on A.O. , they said please contact the CPC .
Afterwards i generated the grievance request against CPC , they said every thing is OK u will receive the refund amount.
But at the same i was trying to contact the CPC on every day, one day they give answer that your bank account is not link with the pan and so your refund is rejected.
so i visit to BANK OF INDIA and check the details , there also everything is was OK. Then i call to CPC they said pls request for refund re-issue request. Meanwhile at the same time i started the process for pre validation of bank account on efilling website, but still today my request is pending no any answer came from department regarding the pre- validation successful or not.
AT Present the status for my refund is that i have generate the request for refund reissue.
so i am also thinking what to do now, my refund amount is also big.
for your case
According to me i request you to please generate the request for grievance against the cpc describing the all details.
They will revert the answer. Afterwards u take next steps.
thanks