Issue in e_filing of IT return

Try filing it online. The offline Excel utility is having many such bugs.

Sir,

I am filing online only .

If any other bank account is pending for verification in that case you will get this error, so check in personal details first 

Check if there is any change in Bank details in the form, tick for type of account "Savings" etc, & re-verify.

If problem persists. file Grievance. 

Check type of account in itr form. Whether you have selected savings/ current erc.

This error at the Proceed for Verification step almost always comes from the bank account pre-validation status on the e-filing portal.

Three things to check:

1. Go to My Profile > Bank Accounts on the e-filing portal. Check whether your bank account shows as Validated (not Pending or Failed).
2. If the account shows EVC enabled and Validated, you are fine. If it shows Pending, wait 24-48 hours for the bank to confirm the pre-validation.
3. Ensure you have selected an account type (Savings or Current) correctly. Leaving the account type blank blocks pre-validation.

If all accounts are still pending validation and you cannot wait, two workarounds:
- Use Aadhaar OTP for e-verification instead of bank EVC. This works if your Aadhaar is linked to PAN and your registered mobile is active.
- Use net banking verification through your bank site directly (login to net banking, find the e-verify ITR option).

If the error persists after pre-validation is complete, raise a grievance on the e-filing portal under Helpdesk > Submit Grievance. Mention the error message (if any), the ITR form type, and the AY.

For common ITR filing errors and how to avoid them: [ITR filing mistakes and refund delay guide](https://taxgarden.in/blog/common-itr-filing-mistakes-refund-delay-notices-ay-2026-27)