Inferior quality received -- gst effect?

Prem Dalmia (1 Points)

15 January 2019  

Recepient R receives Inferior Quality material. Supplier S gives assurance of non repetition of complaints. R purchases again. Again same complaints and Again S gives assurance. 

 

R send samples of defective material,  gives warning of deduction of amount of losses, informs complaints on telephone and digital messages/videos/photos. 

S sends representative for inspection and finds material to be defective and acknowledges the fact. 

Losses of R accumulates,  and R stops purchasing. 

Now R deducts amount of loss and pays the balance. 

S is protesting for non deduction on non-genuine on ground. Hence not accepting any complaints. 

What should R Do?