Incorporation Certificate not received

We registered new company in the month of 04th Jan 2021. We not received any soft copy of Certificate of Incorporation , We have not received the original Certificate of Incorporation till date. Moreover complaints also registered in MCA portal. Kindly let me know, what should I do now?
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Quick Summary
A user registered a company on 4th January 2021 and is yet to receive their Certificate of Incorporation, despite lodging complaints. MCA Support has confirmed the COI was sent to the registered email and the SRN status is 'Approved', advising the user to track it on the MCA portal. For ePAN & eTAN copies, NSDL should be contacted.

It takes time you will get incorporation certificate within due time
Call MCA helpline and asked them
Dear User, COI has been sent to the registered Email Id. The status of SRN is now Approved. You can track the same through Track Transaction Service on MCA portal. For information on ePAN & eTAN Copy, Please reach out to NSDL. Thanks, MCA Support Team

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