ICEGATE issue

Is it mandatory to have ECL wallet ?

We have paid custom duty.

Bank / RBI Status : Success
Third Party Integration Status : Failed.
 
Amount not yet returned to our account.
 
What to do ?
Replies (2)
Quick Summary
This discussion addresses a common ICEGATE payment problem where customs duty is paid, but the transaction fails at the third-party integration stage. The user is seeking advice on whether an ECL wallet is mandatory and how to obtain a refund for the failed payment. Another user shares a similar experience, having tried to get a refund for three months without success.

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Hi Nimesh,

 

I see this old post. Did you manage to get refunded from customs? I have exactly the same problem. 3 months I am trying to be refunded.

 

Thanks

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