I had placed order for Final Study material at https://icaionlinestore.org/ on 19.1.15 but i still havent received the books. I checked my bank account and I have received the debit for they payment. I have also email them twice but I haven't received any reply yet. I also tried calling them but the telephone numbers don't work. So I placed a grevience on the e sahayata website and they notified me check on 10.2.15 but the status is still showing as "Your grevience has been entered into the system". Please advice what I should do.
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Icai online store, books not received
Replies (9)
You should go to their nearest branch of ICAI and tell them their matters.For Accounts & Finance training nationwide visit https://www.icajobguarantee.com
Post ur grevience again in esahayata n post it under category of "noida stores"..n request them to provide u the tracking number of courier in case they have already send..I had faced the similar issue earlier n done above..
I had posted under Noida Stores itself yet no reply still. I managed to call them and they say that the courier has misplaced the package and they will try to resend again on 16.2.15 and I will receive it 5-6 days later !
f220ff1e is my reference number
i ordered the books 4 days over .
Hey Pratik, even i had ordered for books on 19th Jan and i still havent recieved them. I tried calling on the number they have given on the site but all the time it is busy. Can you tell me the number you called on ?
Also let me know if you received the afterall.
Thanks
Dear Nemish,
https://www.icai.org/post.H T M L?post_id=3606
Use the numbers mentioned in the above link. Yes I know it comes as busy most of the time but you need to keep on trying every hour for 5-10 mins.
So after calling them for nearly 5 days daily they have dispatched my books and have given me DTDC courier tracking number so hopefully I will receive in 5-6 days.
Finally spoke to them, he said the books weren't couriered only till now. That is very unprofessional of them.
Thanks for your help :)
prateek and nemish, give the NUMBER urgent . i tried the link but not useful to get number.
i have not got the book till now.
Finally received the books today at 6:15 pm ! I even had to fight with the courier people as they were delaying the delivery. This has been a horrible experience and I will never order online !
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