GSTR9C error : Please check server connection 1 (object Event)

On pressing the initiate signing button, please check the server connection1:(object event) appears again and again. What to do?

Replies (1)

Hey Deepak, the “Please check server connection 1 (object Event)” error while clicking "Initiate Signing" in GSTR-9C is a common glitch on the GST portal. Here’s what you can try to fix it:

  1. Clear Cache & Cookies: Clear your browser’s cache and cookies or try using the GST portal in Incognito/Private mode.

  2. Use a Different Browser: Sometimes, Chrome, Firefox, or Edge behave differently. Try switching browsers.

  3. Check Internet Connection: Ensure your internet is stable; poor connection can cause this.

  4. Update Digital Signature Plugin: Make sure your DSC (Digital Signature Certificate) software/plugin is updated and correctly installed.

  5. Disable Pop-up Blockers: Disable any pop-up blockers or browser extensions interfering with the portal.

  6. Re-login: Logout from GST portal and login again.

  7. Try on GST Offline Utility: If possible, prepare the return offline and upload.

  8. Wait and Retry: Sometimes, the portal faces downtime or server overload. Wait for a while and try later.

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