Manager - Finance and Accounts
58708 Points
Joined June 2010
Hey Deepak, the “Please check server connection 1 (object Event)” error while clicking "Initiate Signing" in GSTR-9C is a common glitch on the GST portal. Here’s what you can try to fix it:
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Clear Cache & Cookies: Clear your browser’s cache and cookies or try using the GST portal in Incognito/Private mode.
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Use a Different Browser: Sometimes, Chrome, Firefox, or Edge behave differently. Try switching browsers.
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Check Internet Connection: Ensure your internet is stable; poor connection can cause this.
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Update Digital Signature Plugin: Make sure your DSC (Digital Signature Certificate) software/plugin is updated and correctly installed.
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Disable Pop-up Blockers: Disable any pop-up blockers or browser extensions interfering with the portal.
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Re-login: Logout from GST portal and login again.
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Try on GST Offline Utility: If possible, prepare the return offline and upload.
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Wait and Retry: Sometimes, the portal faces downtime or server overload. Wait for a while and try later.