GST Refund under no change in POS

One of my client mistakenly paid IGST and filed GSTR3B and GSTR1, Later it is found that he need to pay CGST & SGST. So he uploaded credit note and uploaded same invoice again by paying CGST and SGST. Since there is no sales after that he is not able to adjust IGST balance of the credit note. Please let me know can he claim refund under section 77.

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Quick Summary
A business mistakenly paid IGST and filed GSTR3B/GSTR1, later realising CGST & SGST were due. After correcting this and uploading a credit note, they have an IGST balance they cannot adjust due to no further sales. They are seeking guidance on claiming a refund under Section 77, specifically which refund option to select and how to proceed when the system requires documentation for 'change in POS' which doesn't apply in their case.

You will have to file a refund application

Can you guide me.. Which option should I Select under refund?? 

Refund of Excess Balance in Electronic Cash Ledger

Refund of ITC on Export of Goods & Services without Payment of Tax

On account of supplies made to SEZ unit/ SEZ developer (without payment of tax)

Refund on account of ITC accumulated due to Inverted Tax Structure

On account of Refund by Recipient of deemed export

Refund on account of Supplies to SEZ unit/ SEZ Developer (with payment of tax)

Export of services with payment of tax

Tax paid on an intra-State supply which is subsequently held to be inter-State supply and vice versa

On account of Refund by Supplier of deemed export

Any other (specify)

Excess payment of tax

On Account of Assessment/Provisional Assessment/Appeal/Any other order

Tax paid on an intra-State supply which is subsequently held to be inter-State supply and vice versa.

I have tried that. But is asking to upload - Upload document details of The supplies having change in POS. But in my case there will not be any change in POS and it is also asking for order number. 

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