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Gst portal got freezed

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Rama Vani

103 Points Posted on 24 September 2021

hi all,

1. gst protal got freezed since last week and unable to work in the portal and amend the non-core fields, bank details.

2. one of the directors were removed from the company and according ly it was amended and approved in the gst portal. but, still , the same old directors details continue to reflect in PROMOTORS TAB OF gst portal.

3. Due to this, when i try to update any bank detail, its showing like VALIDATION ERROR

"NAME DOES NOT MATCH WITH THE PROMOTOR"" . I ALSO raised a ticket regarding this, but no fruitful and possible solution came.

Pls help me to solve this issue and suggest me what should be done to unfreeze the panes of gst portal.

tnx

Attached File : 3321887 20210924153253 gst portal freezed.pdf downloaded: 83 times

Replies (2)

Quick Summary

The GST portal has been frozen for a user since last week, preventing updates to non-core fields like bank details. Despite an approved amendment removing a director, their old details persist in the 'Promoter' tab, causing validation errors when trying to update bank information. A raised ticket has not yet provided a solution.

Rama chary Rachakonda

Master in Accounts & high court Advocate

9620 Points Posted on 24 September 2021

With over 1 crore GST-registered entities failing to file return on time, the new set of rules enable GST-authorities to attach your property and banks accounts if despite repeated reminders you fail to file tax returns.

Rama Vani

103 Points Posted on 24 September 2021

BUT TILL AUGUST 2021, ALL THE RETRNS HAVE BEEN FILED ON TIME. AND MOREOVER, THEerror message ISSUE OCCURS WHILE UPDATING THE BANK DETAILS statng that promotors name mismatches.