CPA ACCA
43 Points
Posted on 07 October 2026
I would first distinguish a file-generation error in the offline tool from an upload error on the GST portal. They need different checks; the question alone does not establish a portal defect.
If this is the GSTR-1 Returns Offline Tool, validate the entries and correct the fields flagged in red before generating the JSON. If a JSON was generated but the portal reports errors, download the error file, open it in the tool and correct the affected records. GSTN's Returns Offline Tool manual describes both steps.
Please share the return name, tool version and exact error message, with GSTIN and invoice/customer details masked. That should help identify the failing stage without exposing private data.
General information, not advice.