General in income tax

sir, general in income tax
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Quick Summary
A user encountered an issue where an advance tax payment was not credited during income tax return processing, leading to an incorrect demand. After raising a grievance, they were advised to file a rectification application. However, they are unable to find an online option for this and are seeking guidance on whether to submit a manual application to the jurisdictional officer.

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Sorry, sir, before completion of the text, it got wrongly posted, hence, may be ignored.

Originally posted by : T.N.REDDY
Sorry, sir, before completion of the text, it got wrongly posted, hence, may be ignored.

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Sir, for the Asstt.Year 2011-2012, one of the advance tax payment was not given credit while processing the ROI under 143(1), hence, there was a demand to that extent. We have raised the Grievance to the extent and in the resolution we are informed that “ you are requested to file the rectification application along with supporting documents for taking necessary action” is what the massage received. When we check the same in the income tax portal, no such enabling option is made, so, now what to do ? or do we have to make an application in manual to the Jurisdictional Officer or how to proceed sir.

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