Form 10-IE possible reason for failure

Till date, I am unable to file Form 10-IE. Just now, I have noticed that date of birth is not auto-populated in the form and this may be the reason for Error message: No response from server. My CA friend is able to file Form 10-IE though date of the draft Form is not changing to today's date. However, date of birth is auto-populated for him. Hence I raised a fresh grievance today and also sent mails to efilingwebmanager @ incometax.gov.in and efilinghelpdesk @ incometax.gov.in. Kindly share your experience in this regard.