Efiling log-in problem

Efiling 1032 views 11 replies

sreekumar

audit manager

25 Points Joined September 2009

Sir,

While trying to log-on to www.incometaxindiaefiling.gov.in using the PAN & Password, instead of log-in, we are getting following message:

"Tax payer can use the NetBanking facility provided by the Banks to login to e-filing portal to avail all the e-filing services and manage the profile."

And also a list of 34 banks providing e-filing login facility is givn.

But we don't want to use this facility. W are prefering the facilities provided in the www.incometaxindiaefiling.gov.

Kindly advice to solve this issue.

Thanks in advance.

With regards

Sreekumar.N

Kochi

Attached File : 265029 20170806154117 login through netbanking.pdf downloaded: 75 times

Replies (11)

Dhirajlal Rambhia

SEO Sai Gr. Hosp.

196372 Points Joined July 2016

The Income Tax Department has blocked/ disabled the e-Filing account of the members whose correct PAN details are not available with the Department.

Read more at: /news/update-pan-at-icai-to-avoid-blocking-of-efiling-account-by-it-dept--15596.asp

Either login through net banking, or contact helpline for any solution.

sreekumar

audit manager

25 Points Joined September 2009

Sir,

Thank you very much for your reply.

But the problem is with one of our client and not with our partner.

Expecting a reply

Thanking you

With regards

Sreekumar.N

Kochi

RAJA P M

"Do the Right Thing...!!!"

128111 Points Joined January 2015

Ask your client's bank details for net banking. Then login ITD portal via net banking. After login change the login mode and pw.....

Balivada Sudhakar

6 Points Joined August 2021

dear sir,

Need your valuable inputs..

I am logging in with netbanking (HDFC). then going to ITR filing..

It directs me to the IT portal, but the site gets struck at LOADING.........

Please suggest a way out. Please help

best regards

sudhakar

Anil Kumar

CFA Options Trader Retired IT Professi

106 Points Joined July 2016

I am facing same issue while trying to login through ICICI / IDBI bank. It keeps on loading. Login using efiling portal takes me to login through net banking. There is no resolution after the issue was raised through email about 15 days back. Please do update when you get a resolution. I too would update.

Dhirajlal Rambhia

SEO Sai Gr. Hosp.

196372 Points Joined July 2016

Originally posted by : Balivada Sudhakar
	dear sir, Need your valuable inputs.. I am logging in with netbanking (HDFC). then going to ITR filing.. It directs me to the IT portal, but the site gets struck at LOADING......... Please suggest a way out. Please help best regards sudhakar

First check whether the email ID with e-filing portal & bank KYC match exactly.

Even after that it doesn't open, but gets buffering; that is bank's software problem, but the account gets registered with e-filing portal. (may be bank's site gets overloaded, and hence such provision by bank's engineers!!).

Better try alternative option/s.

Good Luck.

Dhirajlal Rambhia

SEO Sai Gr. Hosp.

196372 Points Joined July 2016

Originally posted by : Anil Kumar
	I am facing same issue while trying to login through ICICI / IDBI bank. It keeps on loading. Login using efiling portal takes me to login through net banking. There is no resolution after the issue was raised through email about 15 days back. Please do update when you get a resolution. I too would update.

That is because you would have opted for double verification to login, which included net banking; while updating your profile.

Only option is either bank's net banking devise should allow you to open the site; or get help from e-filling helpline to remove the additional verification.