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Downloading error

Jyoti Narang (Kkk) (1202 Points)

12 September 2022

I have a query regarding audit after filling 3cb 3cd and attached balance sheet and p/l the attached files are not downloading at my side as well as client side. so client is not accepting the audit. what can be the issues of it . how to fix this error.

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12 Replies

Eswar Reddy S (CFO- at NHTF) (58213 Points)
Replied 12 September 2022

Use different browser like Edge

6 Like

Jyoti Narang (Kkk) (1202 Points)
Replied 12 September 2022

I am doing even on different system like other PC and phone.but issue is as it is.

Eswar Reddy S (CFO- at NHTF) (58213 Points)
Replied 12 September 2022

Contact CPC for help related to accessing website

3 Like

Jyoti Narang (Kkk) (1202 Points)
Replied 12 September 2022

M doing this from last 5 days calling and mailing nothing else. but unfortunately all in vain.can anybody out there who can help me on this issue.

sabyasachi mukherjee (26073 Points)
Replied 13 September 2022

No need to cpc. It will be easily downloaded.

2 Like

Eswar Reddy S (CFO- at NHTF) (58213 Points)
Replied 13 September 2022

Have you received confirmation of filing Audit report?

4 Like

Jyoti Narang (Kkk) (1202 Points)
Replied 13 September 2022

Means I have acknowledgement receipts and only balance sheet and p/l not getting download.

Eswar Reddy S (CFO- at NHTF) (58213 Points)
Replied 13 September 2022

Is it appearing in the website and only issue with downloading?

2 Like

Jyoti Narang (Kkk) (1202 Points)
Replied 13 September 2022

Yes at ca login acknowledgements is available and verified and accepted by client. and 3cb 3cd getting download but attached balance sheet and profit loss is not getting downloaded. and other one which is uploaded on portal not accepted by client bcz attachments are not getting downloaded.plz reply urgent