Get 3 Yrs of CCI Pro Membership at Greater Value. Subscribe Now!

DIR-6 not able to update email_id and mobile

711 views

Save Share

Join Us Follow Us Add as Source

Sunil

manager

123 Points Posted on 27 October 2022

I created a login in MCA v3. I have been doing online eKYC every year. Last I did was in May 2021.

Now when I login, it takes me to a page where all my information is there, except mobile and email_id.

when I try to update, its says oops, file DIR-6.

When I download DIR-6 all options except updating mobile/email_id are there.

What is this nonsense????

Replies (2)

Quick Summary

A user is encountering an error with DIR-6 when trying to update their email ID and mobile number on the MCA v3 portal. Despite successfully completing eKYC annually, the portal displays missing contact details and prevents updates, redirecting to DIR-6. The downloaded DIR-6 form also lacks the option to update these specific fields. The user has reached out to MCA helpdesk without a response.