DIR-6 not able to update email_id and mobile

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manager
123 Points Posted on 27 October 2022

I created a login in MCA v3. I have been doing online eKYC every year. Last I did was in May 2021.

Now when I login, it takes me to a page where all my information is there, except mobile and email_id.

when I try to update, its says oops, file DIR-6.

When I download DIR-6 all options except updating mobile/email_id are there.

What is this nonsense????

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On 27 October 2022 at 20:48 Report
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Quick Summary
A user is encountering an error with DIR-6 when trying to update their email ID and mobile number on the MCA v3 portal. Despite successfully completing eKYC annually, the portal displays missing contact details and prevents updates, redirecting to DIR-6. The downloaded DIR-6 form also lacks the option to update these specific fields. The user has reached out to MCA helpdesk without a response.

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Practicing Company Secretary
39 Points Posted on 03 November 2022
Contact MCA Help desk. Also pls update me in case your query gets resolved
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On 03 November 2022 at 07:37
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manager
123 Points Posted on 03 November 2022

they didnt respond. email all the emailIDs I could get from the site

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On 03 November 2022 at 18:13

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