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Login to new Portal 2.0

09 August 2021

When my friend tries to login to new 2.0 Portal to e-File his return, after entering password in second screen and after clicking the Continue button, instead of the Post Login Welcome Xxxxxx screen, system displays to Login using Net Banking !!!

The PAN status is Active. The login using Net Banking lands to 2.0 Portal main screen but the Loading box is displaying endlessly for more than 30 minutes..

Can any of you please guide how to login using PAN number and file ITR?

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6 Replies

CA. Sourav Sarkar (Chartered Accountant ) (24578 Points)
Replied 10 August 2021

Try again and again

prasanth (ipcc) (209 Points)
Replied 10 August 2021

Sir U try to login with Internet banking, please try to login with Your pan and password.....
in website

ramdoss m (122 Points)
Replied 10 August 2021

We tried both methods. First through usual login using user id as PAN and password. System automatically displays to login with net banking. Then tried the same and after clicking e-filing link in bank's net banking, we are redirected to Portal 2.0 page with Welcome xxxx..message but the mini display window LOADING goes on displaying endlessly for more than 30 minutes..

Karun Menon (602 Points)
Replied 10 August 2021

I tried logging through internet banking, the loading message never stopped. Please call help desk and seek assistance. Normally they will report as grievance with resolution.