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New e-filing portal

Akshaya Priya (CA Final Student) (48 Points)

12 June 2021

Hi!!

Is filing returns enabled in the new portal?

Whenever I try(ITR 1) to file, once I select the AY the other options are faded away.

Is it technical fault or 100% updation of profile is required to file returns.

Thanks in advance.

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4 Replies

unnikrishnan P (Tax Practitioner) (187 Points)
Replied 12 June 2021

Infosys need a weeks time to make it fully functional as sources say. it's better to wait a week or so to file the new returns.

1 Like

Rajesh (NA) (248 Points)
Replied 13 June 2021

100% updation of profile is not required to file return. You can file return even if your full profile is not 100% updated. Just make sure that all * ed items mandatory ones in your profile are entered.

When I logged in for first time I found my nationality as other and missing pin code and city in address.

One problem I find is that there's no info as to what contributes to pending items. E.g. if it says 80% complete, what is that missing 20% is not clarified anywhere. I am sure Infosys will fix the teething issues in a weeks time but this new site is a classic example of lack of fitness for purpose, missing inherent characteristic of a product and lack of user friendliness. My only basic expectation now is that I get my full refund.

1 Like