How should nri contact ao

SATYAJIT PAREKH (KS) (48 Points)

31 October 2016  

I have been e-filing my ITR for past 6-7 years. I got transferred to my company's office in the US in April 2015 and hence submitted my IT return for FY 2015-16 as a NRI and had claimed a tax refund. The CPC has transferred my return to the AO as it cannot verify some details related to my foreign income.

How should I contact the AO for my PAN from the US to request refund? Does the AO process all ITRs transferred to them or do we need to follow-up with them individually? Is there an alternative AO for NRIs?