Challans getting vanished from TIN 2.0 portal

It has been observed that challans for the month for April 2023, which were previously visible on the portal, are no longer appearing in our account on Payment history tab. Moreover, when attempting to generate the CSI file for that particular period, we receive an error message stating, " No records found". 

Without CSI file we can't file TDS. 

Earlier challans were visible, now everyday some challans are getting vanished. There are no longer April 2023 challans available and slowly May 2023 challans will also disappears. 

Somebody pls help. 

Replies (6)
Quick Summary
Users are reporting that TDS challans for April and May 2023 are vanishing from the TIN 2.0 portal's payment history. This prevents the generation of CSI files, which are essential for filing TDS returns. The issue seems to stem from the migration of TDS payments to the Income Tax website. While challans should now be available on the IT website, their disappearance from TIN 2.0 is causing significant problems. Users are advised to check the Income Tax website's deductor login for challan details and contact the TDS CPC helpline for technical assistance.

Since the Tds payment is migrated to Income tax website, challans will be available on Income Tax website only .

You can get the details from deductor login on IT website

As TDS payment is migrated to income tax website, all challans from April 2023 are paid through income tax website only. 

But it is observed that challans of April 2023 which were previously visible on the portal, are no longer appearing in our account on Payment history tab.

Moreover, when attempting to generate the CSI file for that particular period, we receive an error message stating, " No records found". 

Pls guide. 
 

It might be a technical issue. Kindly check again

Whom to contact for this technical error? 

Now,  challans of May 2023 are also getting vanished from the portal,  daily for one date, challans are getting vanished. 

You can filter the dates for generating csi file from IT website deductor login.

You may contact tds CPC help line numbers

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