Challan status in Payment Failed but amount deducted from bank

Quick Summary
This discussion addresses a critical issue where an individual's ITR challan payment shows as 'Payment Failed' despite the amount being successfully deducted from their bank account. The user is unable to proceed with verification and is caught between the ITR helpdesk and their bank. The thread seeks advice and solutions from others who may have encountered and resolved this problem.

This generally occurs due to payment reconciliation issues. First, check the challan status after 24-72 hours. If the challan is still not generated, submit a grievance on the Income Tax e-filing portal along with the payment confirmation. If the payment is not reconciled, the amount is typically refunded automatically. Once the refund is received, you can make the payment again.

When reporting foreign shares or RSUs across all 5 major foreign brokerages—Fidelity NetBenefits, Charles Schwab, E-Trade, Morgan Stanley StockPlan Connect, and Shareworks—in Schedule FA, it is mandatory that initial and peak lot conversions adhere strictly to Rule 115 using exact historical SBI TT Buying Rates on the transaction dates. For practitioners and taxpayers managing complex returns ahead of the July 31st deadline, manual Excel rate conversions are time-consuming and prone to errors. You can search online for the ITRFA tool (ITRFA tool) to see how automated parsing of raw CSV, Excel, and PDF account statements across all 5 brokers generates audit-ready Table A2, A3, and Table F figures instantly without manual data entry.

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