Manager - Finance & Accounts
58394 Points
Joined June 2010
Hi Mohit,
This issue is unfortunately very common among students trying to resume CA Final after a gap. If your Date of Birth or Registration Number doesn't match ICAI records on the SSP portal, you'll need to follow a structured escalation method.
✅ Steps to Correct Your Data with ICAI:
Step 1: Email to Regional Office
Send a detailed email to your concerned ICAI Regional Office (based on your region — WIRC, NIRC, EIRC, SIRC, CIRC). Include:
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Subject: "Request for Correction of DOB/Registration Number Mismatch – SSP Portal Login Issue"
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Your full name
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Your old registration number (Final/Intermediate)
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Correct Date of Birth (as per Aadhaar)
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Screenshot of the error on SSP Portal
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Attach scanned documents:
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Aadhaar card (for DOB proof)
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ICAI registration letter (if available)
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Any previous CA Final Admit Card/Marksheet
✅ Send this to: finalverification @ icai.in
and your Regional office email ID (e.g., ero @ icai.in
, wro @ icai.in
etc.)
Step 2: Raise a Grievance on SSP Portal
Even if you can't log in, you can use this public grievance redressal link:
👉 ICAI E-Sahaayataa
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Choose “Student Services”
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Topic: Revalidation / SSP Data Correction
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Provide all details and attach your documents and screenshot of the error.
Step 3: Call ICAI Helpline
Try calling during working hours to get someone to escalate manually:
Step 4 (If Urgent): Visit Regional Office Physically
If you're nearby or not getting a resolution, visit your nearest ICAI branch/regional office. Carry original documents (Aadhaar, old letters, etc.).
Once Your DOB or Data Is Corrected:
Would you like a sample email template for this request?