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BOE not reflacting on IDPMS

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Raj Patel

Senior Accounts Executive

29 Points Posted on 23 December 2025

Hello All,

I need some guidance on the BOE and IDPMS issue. We imported some goods from the USA, and a BOE was generated against the shipment. Now, we are trying to process the payment, but BOE is not reflecting on the IDPMS portal. The bank is refusing to pay because of this issue. Can anyone guide or help me on how to handle this issue?

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Quick Summary

A user is facing a problem where their Bill of Entry (BOE) is not appearing on the IDPMS portal, preventing them from processing payments for imported goods. The bank has refused to make the payment due to this discrepancy. Potential solutions include verifying BOE details, raising a ticket with ICEGATE, and inquiring with the bank about IDPMS BOE status. It appears an issue with the ICEGATE portal might be the cause.