BOE not reflacting on IDPMS

A user is facing a problem where their Bill of Entry (BOE) is not appearing on the IDPMS portal, preventing them from processing payments for imported goods. The bank has refused to make the payment due to this discrepancy. Potential solutions include verifying BOE details, raising a ticket with ICEGATE, and inquiring with the bank about IDPMS BOE status. It appears an issue with the ICEGATE portal might be the cause.