Authorized Signatory modification without DSC

Jamie1982 (Java programmer) (25 Points)

24 January 2020  

Dear Sir/Madam, 

I am happy to join this forum of esteemed CA professionals. 

Long time ago, a Pvt LTD company was registered under my name. That time I outsourced company filing work to another company. They were good company but they closed their company so I have to change authorized signatory details for my company. Currently, authorized signatory is my name but mobile number and email address belongs to other outsourced company. 

I tried to change it from GST portal with my DSC, but it doesn't allow me to change (it shows field as grayed). Please note, there are 2 authorized signatory, I am not only one. 

Yes, both authorized signatories are Directors and their KYC is done too. 

Is there any way I can request GST to change details using any paper or electronic form? Currently, the other old company are not in business anymore. 

If you have any advice, please let me know. 

Regards,

Jamie