Assessment order received but refund not received

Dear Learned Friends,  Please advise how to proceed further in the case Assessment order received in Faceless Scrutiny, But refund not received 

Please advise how to proceed

Best regards 

R D Murthy

Replies (2)
Àssesment order and refund order is seperate .

Faceless assessment order with a refund, not received:
• After an assessment order (143(3)) determining a refund, the refund is issued by the jurisdictional AO or CPC after the order is passed, with Sec 244A interest. If not received, check the e-filing portal for the refund status, and the order's computation sheet (ITNS 150).
• If the refund shows "determined but not issued", raise a grievance on the e-filing portal (with the order number), and write to the jurisdictional AO.
• Sec 245 adjustment: the department may adjust the refund against outstanding demands of other years (with prior intimation).

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