AIS portal opens and says no records found.

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7 Points Posted on 13 June 2023

Sir, 

AIS portal opens and says that 'no records found'

Ten days back it was opening and displaying details. Can you please guide me what to do. 

Regards

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On 13 June 2023 at 12:29 Report
Replies (11)
Quick Summary
Users are reporting that the AIS portal is showing 'no records found', preventing them from viewing their financial details. This issue appears to be widespread, with some users also experiencing problems with mobile downloads and the portal not opening at all. While some suggest waiting until later in the month due to potential server overload and incomplete utilities, others have found success by clearing browser cache, checking the financial year selection, or waiting for the system to resolve itself. It seems the portal is now functioning for some users.

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GST Practitioner & Accounts
15146 Points Posted on 13 June 2023
You have to give " Feedback" , in AIS , regarding above issue.
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On 13 June 2023 at 12:44
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2478 Points Posted on 13 June 2023
Same is issue with me.....sometimes says no records found.....sometimes does not open only....& from mobile phone which was downloading previously is not getting downloaded now
cannot understand how to proceed further to file itr
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On 13 June 2023 at 13:27
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SEO Sai Gr. Hosp.
212489 Points Posted on 13 June 2023

The synchronization is not complete. Also the site is overloaded hence the issue.

Even the common utility released for ITR 1 to 4 is incomplete.

As per the present situation wait for ITR filing till 25th of the month.

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On 13 June 2023 at 13:31
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2478 Points Posted on 13 June 2023

Thanks sir for prompt reply 

It is better to waite for filing itr

But I hope....in last month's site runs at normal speed and takes load of filing as everyone will then rush to file

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On 13 June 2023 at 13:33
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SEO Sai Gr. Hosp.
212489 Points Posted on 13 June 2023

Hope for the best....

Likelihood of time extension this time..

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On 13 June 2023 at 13:44
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7 Points Posted on 13 June 2023

SIR, Thank you very much for your response. I was worried that details are not showing to me only. But other friends are also facing the same problem. 

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On 13 June 2023 at 16:57
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"Do the Right Thing...!!!"
128157 Points Posted on 13 June 2023
Yes, Same problem to All.
wait for its clear.
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On 13 June 2023 at 17:04
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94 Points Posted on 14 June 2023
Try in July also its too early to file now because return will not getting processed.
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On 14 June 2023 at 08:22
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100 Points Posted on 14 June 2023

If an AIS portal shows "no records found," try these steps:

  1. Check for updates or maintenance.
  2. Clear browser cache and cookies.
  3. Contact the portal administrator for help.
  4. Verify data entry or search criteria.
  5. Seek assistance from relevant communities.
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On 14 June 2023 at 15:18
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engineer
1085 Points Posted on 16 June 2023

it is opening now  select FY properly

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On 16 June 2023 at 16:25
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7 Points Posted on 16 June 2023

Yes, I tried now. It is opening and showing details. Thanks for the response

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On 16 June 2023 at 16:42

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