A payment though bank, can it be account without invoice?

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The company advertised through Facebook and paid through its payment bank, but within days that Facebook advertising ID was hacked and never recovered, resulting in lost invoices, what to do at this point?

Replies (3)
Report on facebook there is an option to report.

We contacted facebook team to recover this account, but we can't. That's why I am thinking about any other option to complete this transaction.

Contact support systems.

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