143(1) intimation shows demand instead of refund

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My ITR for AY 2017-2018 has just been processed but the intimation 143(1) shows demand instead of refund.

The tax calculation is the same but the whole "pre-paid taxes" section is taken a zero. They have computed the TDS and advance tax as zero. My 26AS shows all the TDS and advance tax but still it shows zero in the 143(1). It seems there is some error in their software.

When I try to go for rectification, it is saying that there are more than 10 entries so upload an X M L file. Should I upload the original ITR XML file again? It show the correct TDS details and all the details are also showing in 26AS.

Replies (2)
choose the option no change in return particular while filing rectification

Check this link to get the idea. https://help.cleartax.in/hc/en-us/articles/115008243208-how-to-file-rectification

Hope it helps :-)

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