Consumer Protection Act, 1986

Section - 1 - Short title, extent, commencement and application

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Section - 2 - Definitions

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Section - 3 - Act not in derogation of any other law

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Section - 4 - The Central Consumer Protection Council

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Section - 5 - Procedure for meetings of the Central Council

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Section - 6 - Objects of the Central Council

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Section - 7 - The State Consumer Protection Councils

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Section - 8 - Objects of the State Council

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Section - 8A - The District Consumer Protection Council

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Section - 8B - Objects of the District Council

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Section - 9 - Establishment of Consumer Disputes Redressal Agencies

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Section - 10 - Composition of the District Forum

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Section - 11 - Jurisdiction of the District Forum

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Section - 12 - Manner in which complaint shall be made

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Section - 13 - Procedure on admission of complaint

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Section - 14 - Findings of the District Forum

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Section - 15 - Appeal

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Section - 16 - Composition of the State Commission

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Section - 17 - Jurisdiction of the State Commission

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Section - 17A - Transfer of cases

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Section - 17B - Circuit Benches

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Section - 18 - Procedure applicable to State Commissions

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Section - 18A - Omitted by the CP (Amdt.) Act, 2002, w.e.f. 15-3-2003

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Section - 19 - Appeals

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Section - 19A - Hearing of appeal

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Section - 20 - Composition of the National Commission

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Section - 21 - Jurisdiction of the National Commission

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Section - 22 - Power and procedure applicable to the National Commission

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Section - 22A - Power to set aside ex parte orders

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Section - 22B - Transfer of cases

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Section - 22C - Circuit Benches

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Section - 22D - Vacancy in the office of the President

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Section - 22E - Qualifications, terms and conditions of service of President and Member

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Section - 23 - Appeal

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Section - 24 - Finality of orders

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Section - 24A - Limitation period

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Section - 24B - Administrative control

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Section - 25 - Enforcement of orders of the District Forum, the State Commission or the National Commission

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Section - 26 - Dismissal of frivolous or vexatious complaints

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Section - 27 - Penalties

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Section - 27A - Appeal against order passed under section 27

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Section - 28 - Protection of action taken in good faith

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Section - 28A - Service of notice, etc.

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Section - 29 - Power to remove difficulties

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Section - 29A - Vacancies or defects in appointment not to invalidate orders

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Section - 30 - Power to make rules

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Section - 30A - Power of the National Commission to make regulations

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Section - 31 - Rules and regulations to be laid before each House of Parliament

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