SSP Portal Login Issue

Hi Vibhuti,

It sounds like you're experiencing a common issue with the SSP (Student Support Portal) login—where nothing happens after clicking the "Validate" button. Here are a few steps you can try to resolve this:

✅ Troubleshooting Steps

1. Clear Browser Cache & Cookies
   Sometimes stored data interferes with form submissions. Clear your browser's cache and cookies, then try again.

2. Use a Different Browser or Device
   Try logging in from:

   • Google Chrome (preferably)

   • Firefox or Edge

   • A different device (mobile/laptop)

3. Disable Browser Extensions
   Especially ad blockers or privacy-related extensions. They can block scriptts necessary for validation.

4. Check Internet Speed / Stability
   A slow or unstable connection might cause the page to freeze after clicking "Validate".

5. Try Incognito / Private Mode
   This disables most extensions and avoids cache issues automatically.

📚 How to Order Books for Exams (Alternative Option)

If the SSP portal still doesn’t work:

• Check if there's a direct link to the book ordering system (sometimes separate from SSP).

• Contact your program’s support team or SSP helpline. Most portals have an email or phone number for technical issues.

• Look for announcements or downtime notices on the login page or main university website (sometimes updates or maintenance temporarily break login functions).

🛠️ If Nothing Works

Contact SSP Tech Support with:

• Your student ID

• A screenshot (if possible)

• The browser you used

• Date/time of your login attempt