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		 Cost Intelligence
® 
        
DNA of Business  
 
CMA Pankaj Jain 
®   
pjainonline@gmail.com 
9312213765 
www.linkedin.com/in/pjainonline 
Founder & Mentor 
Indian Society of Management Accountants 
www.cmaonline.in 
Young Entrepreneurs Network 
www.yenonline.org 
Program at IMT, Nagpur on 11.8.13
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responsible in any circumstances, whatsoever. 
 
The information is private circulation only.
9 Rules for SMILE! 
1.This learning experience belongs to YOU and 
its success rests largely with you 
2.Participate in discussion ENTHUSIASTICALLY! 
3.SHARE FREELY your  experiences 
4.CONFINE your discussions to the theme of 
Program 
5.  Use your  DISCRETION in seeking clarifications 
6.Only ONE PERSON should talk at a time 
7.Avoid PRIVATE  CONVERSATION while someone 
else is speaking 
8.LISTEN ALERTLY to the discussion 
9.APPRECIATE the other person’s point of view 
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Program Coverage 
Global Financial Crisis-Opportunities for India 
Changing Business environment 
New Business Drivers 
Today Business Scenario 
Comparative to Competitive Advantage 
The China Factor 
Sustainable Competitive Edge 
Profit Dynamics Vs. Cost Dynamics 
The Market Perception About Cost 
Key Cost Intelligence areas 
Some Success Stories… 
 
 
 
 
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5 
Global Financial Crisis  
Opportunities 
 for India 
in 
Crisis
6 
Tapping NRI’s 
Young Demographic Profile 
Rural  Development 
Saving Contribution 
Poor Infrastructure 
Domestic Dependence 
SME Sector 
Investment Opportunity 
Opportunities for India in Crisis
7 
 
 
The business environment is changing rapidly 
because of multifaceted changes taking place around 
the world.  The impact of such changes has led to 
world wide  competition for business as shown 
below:- 
 
Phases of                     Decisive Factors 
Business Environment 
 
Monopoly                   Quantity 
Quality                             Quantity + Quality 
Competition          Quantity + Quality + Price 
Changing Business Environment
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“There is no security on this earth.  There is only opportunity.” 
New Business Drivers 
Cost          <  <  <     Down 
Quality      >  >  >     Up 
Delivery    =  =  =      On time 
The level of competition has been transformed from 
local to global due to advent of WTO agreement. 
Globalization has opened the door for a host of new 
opportunities. 
At the same time, they place new demands of 
performance and challenges on the organization. 
Competition =>Challenging Business Environment
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Globalized Economy                                    
Customer Driven Markets 
Cost & Quality Competitive Products 
  
To Survive & Succeed in current 
Business world it has become 
imperative for all organizations to 
develop their Core Competency. 
 
And one such competency is the lower 
cost of their products and services. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Today Business Scenario
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Traditionally, the competition in India is based on 
natural resources and labour. 
But if we see the India’s share in global business, it 
comes to meager %  ??? 
Further, it is based on making primary 
commodities. 
Only 5%  of our exports are based on high 
technology. 
Hence, the so-called comparative advantage is not 
reflected in India’s share in world trade. 
In the same way, the labour based advantage is 
also not correct, due to low productivity of labour.  
Comparative to Competitive Advantage
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For instance, the labour cost in India is about 
15% of that in U.S.A. 
But the productivity of labour in India is just 
14% of that of the U.S.A. 
As a result, labour cost per unit of  output in 
India is more than in U.S.A. 
Therefore, in order to grow our share in global 
business, we have to change our focus from 
comparative advantage to competitive 
advantage. 
Comparative to Competitive Advantage Contd…
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¶India is facing fierce competition in the global 
market place from other countries mainly 
from China. 
 
¶There has been much debates in recent time 
about our slipping competitive strength  in 
manufacturing, with comparison to China. 
The China Factor
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¶Some times back, The CII invited Mckinsy & Co. 
to evaluate the real strength of China’s 
manufacturing sector and suggest ways to 
improve Indian Industry’s own competitiveness. 
 
¶The Mckinsy report, titled “Learning From China 
To Unlock India’s Manufacturing Potential”, is eye-
opener for assumptions about the reasons for 
China’s manufacturing advantage. 
The China Factor Contd…
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¶We assume that China’s growth has been driven 
more by investment than productivity increases. 
 
¶Not true. As per study, while the average Indian 
worker in a fan assembly unit produced 35 fans, his 
Chinese counterpart was 50% more productive by 
producing 53 fans a day. 
 
¶Similarly, a Chinese worker in footwear industry was 
3.6 times more productive and produced 11 shoes 
per day as against only 3 produced by an Indian 
worker. 
The China Factor Contd…
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¶There is general perception that China’s industry is 
primarily driven by exports. 
 
¶According to report, domestic demand is an equally 
powerful force and two-thirds of China’s advantage 
comes from domestic consumption.  
 
¶We think that Chinese goods are cheap because of 
government subsidies and marginal cost prices. 
 
¶Contrary to Indian assumption, these lower prices 
are not the result of higher state subsidies or poor 
cost accounting. 
The China Factor Contd…
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¶Mckinsey says that the lower prices are based on 
sustainable economic factors. 
 
¶Far instance, a 48 inches,  three blade ceiling fan in 
China, priced at Rs. 710 is 32% cheaper than the 
Indian price of Rs. 1050/-. 
 
¶Almost half of this price difference,14.5% comes from 
lower indirect taxes. 
 
¶Among other key factors, higher labour productivity 
further lowers price by 5%, while lower raw material 
prices account for another 4% and lower capital cost 
for 2.5%. 
The China Factor Contd…
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¶Many people in India believe that the Chinese 
produce cheap but lower quality products. 
 
¶Mckinsey says that twin force of low tariff protection 
and large amount of Foreign Direct Investment 
(FDI) ensure that Chinese manufacturers face 
competition from world class players. 
 
¶Consequently, while some Chinese manufacturers 
produce goods of inconsistent quality, several others 
manufacture world class products. 
 
¶This is evident by the fact that China has been 
securing a large share of the original equipment 
manufacturing (OEM) business of global players. 
The China Factor Contd…
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When we focus on competition, we have to target 
sustainable competitive edge i.e. competitive 
advantage over longer period of time. 
 
Cost Intelligence plays significant role to attain this 
objective because price is now a very important 
factor. 
 
Gone are the days when the price was fixed by cost 
plus profit approach. 
 
Now, the prices are fixed by the market which 
means that after deducting targeted profit from the 
market determined price, one has to focus on costs. 
Sustainable Competitive Edge
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In simple words 
 
Earlier was 
Selling Price Approach i.e. Sale Price = Cost + Profit 
 
Now transformed into 
Cost Approach i.e. Cost = Market Determined Sale 
Price-Targeted Profit 
Sustainable Competitive Edge  Contd…
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Profit Dynamics 
 
Selling Price 
Cost 
Profit 
 
“Optimize Cost to increase profit” 
 
 
What is Cost???
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Traditionally, the cost is considered as sum 
of expenses incurred. 
 
Now, Cost is not what we are incurring. 
 
It is what the customers are willing to 
pay and the competitors allow. 
The Market Perception About Cost
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Input Costs 
 
Conversion Costs 
 
Other costs 
 Key Cost Intelligence Areas
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Some Success Stories . . .
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Super Seals India Limited 
 
My Experience
A well established company since 1957 engaged in 
manufacturing of automotive oil seals and industrial 
and automotive hose pipes with consistent track 
record of good profits until the year 2000 
 
Company expanded hoses division in the year 1999 
to increase the capacity in multi folds with the help 
of term loan from financial institutions. 
 
Import market of company products liberalized in the 
year 2000 resulting decrease in average capacity 
utilization  to 35% 
 
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Company Profile, Growth Strategy 
& Market Changes
Effect of Market Changes on Company 
Cash flow crunch across the Board and frequent 
exit of finance heads. 
 
Non payment of creditors and service providers on 
due date. 
 
Piling up of inventory levels of finished goods. 
 
Delay in salary payments to employees. 
 
Pressure on company by customers to reduce 
selling price thereby increasing the pressure on 
margins. 
 
Development of overall negative atmosphere and 
attitude in the company. 
26 >Challenging task ahead…
My Position and Motivation 
Was working as head of costing department. 
 
Looked upon success of turning around the financial 
position of company as an enrichment of career. 
 
An opportunity to get unique professional exposure. 
 
A challenge to prove the worth in extraordinary 
circumstances and difficult situation. 
 
A question of survival of families of over 500 
emplyees. 
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D A R E  To  D R E A M ……. 
>Those who dream the most.. Do the most<
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Creation of positive atmosphere in the company. 
 
Formulation of Cost intelligence Program in order 
to initiate measures to reduce costs and thereby 
increase the profitability of company. 
 
Discussion with Top Management and Approval of 
cost intelligence program. 
 
Circulation of program among all concerned 
department heads. 
Key Measures Undertaken 
In General
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New suppliers were identified for better credit 
terms and lower prices. 
 
The high cost material was replaced with low 
cost material of the same specification. 
 
The consumption of materials was reduced 
through change in manufacturing process, value 
engineering and re-use of wasted materials. 
Key Measures Undertaken 
Material Costs
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The workers’ incentive scheme was re-structured 
with the assistance of National Productivity 
Council (NPC), in order to ascertain the correct 
productivity levels. 
 
The raise under workers’ agreement was 
negotiated on the basis of assured increase in 
productivity levels. 
 
Key Measures Undertaken 
Personnel Costs              
>Driving out Cost towards Value enhancement
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The energy saving instruments were 
installed. 
 
The machine power consumption was 
reduced. 
 
The high cost fuel was replaced with low cost 
fuel. 
 
The other energy saving measures were 
introduced. 
Key Measures Undertaken 
Energy Cost
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Evaluation of packing system done based 
on replacement cost model. 
 
Payback period of new investment arrived. 
 
The mode of packing was changed from 
card board based  packing to flexible 
packing.  
Key Measures Undertaken  
Packing Costs
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The insurance tariff classification was 
restructured thereby reducing approximate 
40% insurance premium paid on account of fire 
insurance. 
 
Various possible discounts were availed by 
incurring some nominal related expenses. 
Key Measures Undertaken 
Insurance Expenses
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Suppliers were re-negotiated to extend credit 
period by including some extra cost in their price 
for interest. 
 
Customers were asked to make payment before 
due dates at nominal finance charges. 
 
Inventory levels were controlled by fixing 
optimum inventory level for high value items,   
disposing off non-moving items and aligning 
production line with sales/ demand. 
Key Measures Undertaken 
Working Capital Requirement 
> Improving Capital Productivity
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Strategic Financial Planning 
 
Re-scheduling of Term Loan 
 
Capitalization of Expenses 
 
Aggressive Valuation of Inventories 
Key Measures Undertaken 
Financial Restructuring              
>Integration of Strategy, Costing & Finance
Important Lessons I Learnt 
Life is the most important aspect of any human 
being and its survival is must for all. 
 
Business is all about People, People and People. 
 
Therefore, in order to achieve success in your life, 
you must have right attitude and mindset to work 
for the people, to work with the people and to get 
work done from the people. 
 
We are here not to please the persons but to    
     protect business interests of the company. 
 
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Reward I Got 
Gold medal for best performing manager. 
 
One of the rare lifetime experiences i.e. 
turning around the financial position of the 
company. 
 
Earned respect from all stakeholders of the 
company. 
 
Developed holistic approach of managing 
business.  
 
Elevated from Manager (Finance & Costing) 
to the position of CFO on accelerated basis. 
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The quoted instances, as discussed are only 
elaborative ones and not exhaustive. 
 
There can be numerous means and methods 
of cost intelligence but the objective is one  
i.e. to achieve Sustainable Global Competitive 
Edge. 
 
It is must for any business organization, in 
today’s era of intensive competition. 
Summation
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My Mantra! 
Think Positive! 
 
Act Proactive! 
 
Never be Complacent! 
  
    >We can do some changes not wonders, everyday
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My Driving Force 
    If anybody can do it….. We will do it faster, 
better and at lowest possible cost. 
 >Close Alignment with Business Purpose
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Thanks! 
Seasoned CMA with spirit of entrepreneurship, having over 24 years of rich and 
diversified experience across wide spectrum of industries while working at India and 
overseas with proven track record of aligning strategies with business, building trust 
based relationships globally and having funds raising experience of projects having 
cost of over Rs. 9,600 crores.   
Have successfully played pivotal senior management leadership role in core management 
team at top corporate level to lead the cross functional team consisting of CMA's, CA's, 
MBA's, CS, Law Graduates, Engineers and closely worked with business owners to provide 
insights on how business decisions impact profitability and cash flow and helped them to 
develop effective plans to achieve their business goals. 
 
Have managed numerous strategic business initiatives involving Venture Formation, 
Business Modelling, Strategic Financial Planning, Corporate Alliances, Mergers, 
Demergers, Acquisitions, Divestments, Cost Optimization, Business Restructuring, Capital 
Structuring, Corporate Governance and Corporate Financing for successful businesses 
with global foot prints and hold distinction of turning around the financial position of 
company through dynamic initiatives. 
 
Have published several articles in premier professional journals and is visiting faculty to 
leading business schools and professional bodies. Have also conducted number of 
programs on various forums. 
 
A post graduate in commerce from CCS University and has affiliations with leading 
professional bodies such as Institute of Cost Accountants of India (ICAI), Institute of 
Company Secretaries of India (ICSI), Institute of Directors (IOD), All India Management 
Association (AIMA), Institute of Internal Auditors (IIA), Computer Society of India (CSI) 
and is also founder of Young Entrepreneurs Network and Indian Society of Management 
Accountants. 
About CMA Pankaj Jain