Publishing of Investor Charter and disclosure of complaints by Debenture Trustees (DTs) on their Websites

Last updated: 02 December 2021

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Quick Summary

The Securities and Exchange Board of India (SEBI) has introduced new regulations requiring all registered Debenture Trustees (DTs) to publish an Investor Charter on their websites. This charter will detail services, timelines, investor rights, and grievance redressal mechanisms. Additionally, DTs must disclose data on complaints received and their resolution on their websites by the 7th of each succeeding month. These measures aim to enhance transparency and investor awareness, and they come into effect from January 1, 2022.

Securities and Exchange Board of India SEBI/HO/MIRSD/MIRSD_CRADT/P/CIR/2021/675 November 30, 2021 To, All Debenture Trustees registered with SEBI Dear Sir / Madam, Sub: Publishing of Investor Charter and disclosure of complaints by Debenture Trustees (DTs) on their Websites 1. In order to facilitate investor awareness about various activities where an investor has to deal with DTs for availing various services, SEBI has developed an Investor Charter for DTs, inter-alia detai

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FAQ :

The Investor Charter is designed to increase investor awareness about the services provided by Debenture Trustees (DTs), including timelines for services, investor rights and obligations, and the grievance redressal process.

Debenture Trustees must disclose their Investor Charter and also publish data on complaints received against them or concerning non-convertible debt securities they handle, along with the resolution status.

These provisions, including the publication of the Investor Charter and the disclosure of complaint data, come into effect from January 1, 2022.

Debenture Trustees must disclose complaint data on their websites by the 7th of the succeeding month.

Investors can find the Investor Charter and the complaint disclosure data on the respective websites of the registered Debenture Trustees.

The general timeline for the redressal of investor grievances by a Debenture Trustee is 30 days.