National Restaurant association complains to CCI against Zomato, Swiggy

Last updated: 16 June 2022
Quick Summary
The National Restaurant Association of India (NRAI) filed a complaint against Zomato and Swiggy, alleging anti-competitive practices. The Competition Commission of India (CCI) found a potential conflict of interest in how the platforms operate, particularly concerning their own brands and exclusive contracts with restaurants. While bundling delivery services wasn't deemed a competition concern, the CCI has ordered a detailed investigation into other alleged practices.

Court :
CCI

Brief :
THE HON'BLE COMPETITION COMMISSION OF INDIA (CCI): held that, in the case of both Swiggy and Zomato, prima facie there existed a conflict-of-interest situation, warranting detailed scrutiny into its impact on the overall competition between the Restaurant Partners vis-à-vis the private brands/entities which the platforms may be incentivised to favour.

Citation :
CASE NO. 16 OF 2021

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