Why portal does not show Intimation 143-1 when there's refund?

Hi,

I have access to a few taxpayers ITRs and I have a peculiar observation.

In the new portal, whenever there's a refund, the detailed status after ITR processing completion just shows Refund issued. There's no link to download the Intimation 143-1.

Whereas whenever there's nothing due nor any refund, the portal has a link for downloading Intimation 143-1 under view details section of the filed ITR.

Is this their process? Not to provide link to download 143-1 when there's refund?

Replies (3)
Quick Summary
Users have noticed that the new IT portal doesn't display a download link for Intimation 143-1 when an income tax refund is due. While intimations are sent via email, the direct download option seems to be absent in these cases, unlike when no refund or demand is present. This raises questions about the portal's current process for refund scenarios.

I observed that the intimations are being sent only via email.Also texts are received in advance by assessee regarding the intimations and email intimation is sent a bit late,like a day or two.
Agreed
Agreed

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