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Sent the wrong material to our customer

AYYAPPAN M (Accounts Manager) (238 Points)

07 May 2021  


  We sent the wrong material to our customer  then we decided to return back to material form our customer , for bring that  material  what are the documents required and explain the  consequences during transit if GST authority will  catch the material .

I. Credit note given form us with E way bill 

2. Debit note from our customer  with E way bill ( our customer refuse to provide debit not because he is not able to take the material in )

3 .He agree to  provide Delivery challan  

Note: we sent the material E-invoice through e invoice 



Ayyappan M 

 3 Replies

CMA Poornima Madhava (CMA) (13007 Points)
Replied 07 May 2021

You may get the material back using the delivery challan from the customer. Ewaybill is also required from the customer for movement of goods. You may raise credit note to account sales return.
1 Like

Pankaj Rawat (GST Practitioner) (51638 Points)
Replied 09 May 2021

In term of Section 34 CGST Act , material can be return on credit note issued by you & if the value of CN is more then 50k then in term rule 138 need to generate Eway for the same.

Note : Recepient can also return the Goods , but need to generate Eway on Delivery Challan .
2 Like

Lotus Choudhary (1056 Points)
Replied 09 May 2021


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