2355 Points
Joined July 2017
Just for the sake of information....my ITR 1 for AY 21/22 was full of technical errors as to amounts and filing sections.i had raised more than 40 grivences to CPC and 1 grivence on CPGRAMS.....nothing happened.
Then I visited my jurisdiction AO as per pan. The said officer immediately accepted my letter with related copies of ITR/. 26AS intimation/ screen shot and assured me will call my ITR from CPC to himself( AO has the power) and pass necessary orders to get desired relief.
AO also told that if after reasonable time if your any grivence including refunds are unsolved....one should always approach their jurisdiction AO.
It was really a very nice experience after my matter could not be resolved at CPC level.
CPC has been entrusted to process the returns and if technical or other errors are seen....approach AO of jurisdiction