Problem in Downloading attachments with 3cb 3cd

Respected member
please guide/ help..
1..That I have uploaded audit form with B/s , P&L and used dsc for final submission.
2.. That after above I login to assesse's portal and before accepting above, I tried to download ,,, which is not getting download..
3.. That even after login to my(ca) login to income tax portal,,, Same attachments uploaded by me are not getting downloaded however 3cb 3cd is getting downloaded.

Please help as Income tax care people are not giving resolution despite many mails and phone calls.
Thanks
Replies (9)
Quick Summary
Users are experiencing difficulties downloading audit attachments like Balance Sheets and Profit & Loss statements after uploading them for final submission on the Income Tax portal. This issue persists even after trying multiple browsers and devices, and contacting Income Tax support has not yielded a resolution. One suggested solution involves checking the scanned PDF properties to ensure compatibility with Acrobat 1.4 or higher.

I have been facing the same issue since past few days. I have tried it from several browsers and machines, but still that was of no use.

Fad up with this portal.complete torture and harassment. mentally and physically as well. at last hours these type of errors not acceptable.if u find any solution then pls tell us also.

TRIED AT SEVERAL PLACES, STILL NOT WORKING

It is happening at several instances, but no one is talking about it.

Hmm.same here even called so many times and raise grievance and mails to e-filing but koi fayda nhi hai. na koi sunta na koi kuch karta.

THE SOLUTION IS DO CHECK THE PROPERTY OF YOUR SCANNED PDF- SHOULD BE ACROBAT 1.4 (5x) OR HIGHER. 

How do you know that

Done that, using multiple scanners , used tap scanner app from Google play store . Uploaded and then while accepting i was able to download 

Ok thank you very much even income tax portal expert doesn't known that

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