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ITR2 Java Utility AY20-21 not working

Silver (retired) (6 Points)

14 July 2020

The ITR2 Java Utility software uploaded on 10th July is not generating the ITR spread sheet. The .jar file seems to be corrupt. ITR1 and ITR4 Java Utilities are working fine. Anyone else facing the same issue? I am using Windows 10 with latest Java RE.

Would appreciate inputs on this issue.

Thanks

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12 Replies

Amit (Teacher) (53 Points)
Replied 15 July 2020

I am also having problem with itr-2 java utility on Mac.

Clicking on 'submit' button does not do anything (it is supposed to generate the X M L). I am hoping that there must be some workaround.

Silver (retired) (6 Points)
Replied 16 July 2020

Did it generate the ITR2 form for filling data ? I am just getting a blank page with the icons at the top.

Amit (Teacher) (53 Points)
Replied 16 July 2020

It generated the ITR2 form fine. 'Pre-fill", 'Preview', 'Save', 'Save draft' and 'Recalculate' worked fine. Only 'Submit' button did not work. Did not get any alert or logs.

rahul (student) (24 Points)
Replied 25 September 2020

Hi Amit, i am facing the same problem on my mac book. While submitting the filled form in Java utility, it doesn't do anything. It shows just the validation window. Does anyone know how to get around this problem? Thanks in advance.

Amit (Teacher) (53 Points)
Replied 25 September 2020

Hi Rahul,

Are you able to 'save' the X M L (not 'save draft'; just 'save')? If so, then 'save' the X M L return; and upload the X M L from efiling website. That's how I did it in the end.

Please make sure you have JRE version 8 update 51. Newer versions won't work.

Good luck.

Thanks,

Amit

tjr (Retired) (148 Points)
Replied 08 October 2020

Version dt 11/09/2020 Java ITR2 AY 20-21 is preventing Sr Ctz entry in Schedule VI A - 80TTB

Many complaints to ITax efilling give no results.

Does anyone have an email address for IT efilling

rahul (student) (24 Points)
Replied 11 October 2020

Thanks Amit. I was able to save the X M L file with java version you mentioned. i was able to submit.

ethn v (3 Points)
Replied 30 October 2020

I was unable to Submit or Save on MacOS ITR-2, the Validation errors window used to be blank.

However I could save as draft and opened the draft ITR-2 in WIndows 10, where the validation errors window worked and resolving them allowed me to submit.

So if things are not working on MacOS, shift to Windows 10.

Akhilesh (C.A.) (118 Points)
Replied 09 November 2020

In JAVA utility of ITR2 , save and submit button is not working. Pls advice

kv Gouthami (2 Points)
Replied 29 November 2020

I have downloaded Java on my Mac. I have downloaded the form for ITR 2. When I open ITR*.jar - just the top line appears. Nothing below that. What am I doing wrong? Please help.

Thank you.

Gouthami

Jitendra Chawla (4 Points)
Replied 23 December 2020

Same issue continues as of today even after updating the Java Version as informed by the IT Department. It shows "Errors < 0-0 of 0 >" when Submit Button is Pressed.

Have done multiple calls to IT Department and every time they don't do anything but an immediate mail comes stating the the issue has been resolved.

Have even sent the Draft file saved along with screenshot of the Java utility along with PAN but NO Resolution - For the second time they sent even the New Java Version link BUT NO SOLUTION to the problem.

Seems like we will have to tweet to the Finance Minister and Chairman CBDT

R.marimuthu (MANAGING DIRECTOR) (32 Points)
Replied 27 July 2021

ITR 2 online mode is not working some error message coming which seems enter your bank name but we checked bank details already bank particulars are entered in the bank scedule.

Any body facing this type of problem