ITR Intimation not yet received

Ram K (NA) (205 Points)

20 September 2021  

I am just going my relatives experience here. In case two of my relatives, on this new portal, as soon as the status of their filed ITR1 moved to Processing (Filed-> Verified -> Processing)  they received ITR Intimation 143 1 in their email ids. In case of my aunt, the status has moved to processing on 13-sep but yet we have not received the ITR intimation 143 1. It's not even in Spam folder. Email id is correct. Is this is a glitch or should we wait for some more time. In case of my aunt only ITR1 was applicable.

I called it helpdesk but they could not provide anything. they just said they will inform someone to send it that's it! Nothing is also seen under View details screen. We don't know if all is ok or not! Any help will be great. Thx