Gratuity and Leave encashment failed with error

Efiling 263 views 1 replies

Is upper limit is set for the section 10(10) Gratuity and 10(10AA). As i understand for Section 10(10) gratuity limit is 20Lakhs and section 10AA is 300000 for the AY23-24. 

but e filing portal fails with error Section 10(10) limit is 2000000 even though gratuity is <2000000 .. Any Advice?

Replies (1)

Hi Mahesh,

You're right that Section 10(10) (exemption on gratuity) has an upper limit of ₹20 lakhs (₹2,000,000), and Section 10(10AA) (leave encashment for non-government employees) has an exemption limit of ₹3 lakhs for AY 23-24.


Common Reasons for E-filing Error on Gratuity Exemption:

  1. Mismatch in Data Entered:

    • The portal expects the exact exemption amount, not just that gratuity is less than the limit.

    • If your gratuity received is say ₹19,99,999 but exemption entered is more than that or incorrect, portal throws error.

  2. Format of Entry:

    • Sometimes the portal requires the exemption amount in whole numbers without commas or decimals.

    • Check the input format, remove commas, spaces.

  3. Gratuity Amount vs Exemption Claimed:

    • Ensure that exemption claimed ≤ gratuity received and ≤ ₹20,00,000.

    • If exemption claimed is mistakenly more than ₹20 lakhs, portal will reject.

  4. Leave Encashment Limit:

    • For leave encashment (Section 10(10AA)), max exemption is ₹3,00,000.

    • Make sure this limit is not crossed and correctly entered.

  5. Update & Refresh Portal:

    • Sometimes portal glitches cause such errors.

    • Try clearing cache, using updated browser, or wait and try later.


What You Can Do:

  • Double-check the exact figures entered under gratuity exemption and leave encashment exemption.

  • Make sure no commas or special characters in numbers.

  • Ensure exemption ≤ actual received and within limit.

  • Cross verify Form 16 / employer certificate for exact gratuity amount.

  • If error persists, reach out to Income Tax helpdesk with screenshot for portal issue.


CCI Pro

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register