Failed to establish connection to the server . Kindly restart the Emsigner

Digital key, in chrome & Firefox web browser is not working to file the returns in the GST portal. I tried many ways by adding Https:// 127.0.0.1:1585 adding and allowing in the java scriptt. And I uninstalled and newly reinstalled the chrome, java, EM signer, epass software. Tried in 3 computers. But still the digital key is not working in the chrome and Firefox. Kindly give the solution.

Replies (5)
Quick Summary
Users are encountering a 'Failed to establish connection to the server' error when trying to use the Digital Key for GST filing via Chrome and Firefox. Despite reinstalling software and trying multiple computers, the issue persists. Suggested solutions include running Emsigner as administrator, using Internet Explorer, ensuring 32-bit Java is installed, and checking for port conflicts on 1585, as this is a common port error for the GST Emsigner.

first install emsigner in computer. Then restart it, Now run emsigner as administrator and then type Https:// 127.0.0.1:1585 in chrome.

click on advance after this try digital signature

Dear Mr. Siva kumar,
please try internet Explorer, you need not to add anything in it.
When you install java install 32 bit. do not install 64 bit
Try in internet explorer it will work

This is a https://127.0.0.1:1585 port error.  The GST emsigner runs on 1585 port.  However, if the port is not free it throws above error.  Therefore, you must close any open application using this port.  You may look for solution here for firefox and chrome >>https://gstindianews.info/failed-to-establish-connection-to-the-server-kindly-restart-the-emsigner/#chrome

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