Query on notice u/s 245 of income tax act

This really sounds bad and I have seen one such case. There are so many departments and now after being online CPC is another centre which does not, in real time, coordinates with the AO an result being harrased citizens. If the return was filed physically, please visit the assessing officer and give a written request as well as explain him the entire situation. If you are in luck, things may get sorted out else Tribunal is the other way. For online, you can forst talk to CPC and raise case Ids and then if things dont work out, tribunal with these correspondence proofs will help. I see all this as a part of Tax terrorism where only one authority is listned to, others are just mute participants.

1st Check the demand amount for demand(S) , you may go to my pending options from the dashboard , after you have logged in at https://incometaxindiaefiling.gov.in

So you mean tax was deducted but the due credit was not given? S. 205 will protect you in that case.

Come back with more details

If  your client's 26AS statement is updated. Go to the AO and give him a letter for request for rectification of return with a xerox copy of 26AS. He must request him. to tell the CPC bangalore not to send refunds to 2009-10.  Most probably paper return for TDS was filed and hence Tax credit is not seen in 26AS or IT dept's system.  Down load the 26AS from  TdsCPC.gov.in and give it to AO for refund of  all the tax credits greater than Tax liability.  Dept charges heavy interest for  234A b c.  That interest penalty also should removed. Act fast.