Submission of itr 5 for 2012-13 after due date.not yet processed.

This query is : Open

Querist : Anonymous

Querist : Anonymous (Querist)

29 March 2015 I have filed IT return for 2012-13 through a practitioner on 16.08.12 online.Erroneously,I forwarded the hard copy of ITR 5 without signature. After a long time, I came to know that sign was missing.Again I had submitted duly signed.The status was shown as received after due date.When I enquired with CPC toll free,they have told to contact concerned IT ward.I met the concerned in IT ward and they have told that the file is not redirected to them from CPC,Bangalore.Unless the file is not redirected to them,they can not do anything.Then, I have submitted a letter along with ITR 5 to Assistant Commissioner of Income Tax, CPC Bangalore duly requesting for needful action to process my file on 16.03.2015.When I checked the status,still it is shown as submitted after due date.Kindly advice me how to approach to get my refund.

Querist : Anonymous

Querist : Anonymous (Querist)

30 March 2015 Kindly show me the solution to get my refund.
regards.