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Return parts without excise duty

This query is : Resolved 

30 May 2015 hi,

We had made sale to one of our Customer outside the state.
Due to some problem customer return us the whole parts attached with a challan (without raising credit note.)

My que. is How do i raise an invoice in Tally without Excise duty and CST.(Only with parts Quantity)?

what should i do in this case?

any suggestions please.

30 May 2015 you have to received the credit note from the customer.
and you can enter credit note under the journal voucher.




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