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Refund

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15 February 2012 Hi,

I have filled my return online on 29 July,2011 for the assessment year 2011-2012.
As income tax deptt was advertising that refund of TDS will be done earlier if filling your returns online.
For that i paid almost 3 times to my Accountant as Fees.

My CA told me that refund will happen in October or November when i call him in November he told me that refund will start after December 15th. I waited till the month end then he told me to contact the CPC call center.
When i called CPC they told me that you refund order has been done.
But in your Pan Data you have not mentioned the PIN Code of your address, Make the data correction first and call us again, we will process your refund then only.

Now i have done my pan data correction already.

They give me request number and asked to wait for few days you will get you refund. I surprised when i called them again after a week
The executive told me don't ask me when you will get the refund, just check your status on online. You will get your refund one fine day.
According to him they have processed my refund and it is now with Income tax dept or Refund Banker.
I was surprised and had no words to say..
I called the 'Ayakar Sampark Kendra at 0124-2438000. Actually they are good for nothing, He told me the same line what i can see on refund status website.

I need the funds urgently but i am not aware with the way how to go ahead.

I was exploring and found CITIZEN Charter book on Income tax deptt. site.
They have clearely mentioned that refunds for online return will be done within 6 months from the First date of next month. And it will take 9 months if the return filled manually.
This is the 7th month and i have no idea when i will get the refund.

I asked about the citizen charter's this point to call center executive but he said there is time line for the refund.

Please guide me so that i can get my refund as soon as possible.

My refund order date is 12-10-2011
Refund amount is Rs.99000/-


16 February 2012 Dear Sunil

In generally there is only 3-4 months time the refund u receive.
is possible u can main me ur ack & ur form 26as to my id sunil_dhiwa@yahoo.com so i can give u what is the problem for ur refund.

Regard's
Sunil Dhiwa

16 February 2012 Dear Mr. Sunil,

Thanks for replying my query.

I am sorry but its not safe for any one to share the account number and other confidential details on internet.

Here i request you to guide me with the following details of mine.

For the AY- 2011-2012 total TDS Deposit in my Account was Rs.108545.00

In the return i have claimed the refund of Rs.96530/-
In the intimation letter they ordered and gave me interest for Rs.3378/- under saction 244A.
Finally my total refundable amount as per intimation letter is Rs.99910/-
I have checked the status from CPC Website, And my status is showing as "Return has been processed and refund determined.

Is it possible for you to guide with the above mentioned information.
Please provide me your number so i can talk to you




17 February 2012 Hi Sunil,
You must have given your Bank details,Even not giving PIN No of address is another problem .Your return is processed & you will get refund.Keep in touch with CPC ,We are receiving refund in 2-3 months.Wait & next time do better /complete filing with Bank details.

17 February 2012 Dear Mr. Sharma,

Thanks for your reply..

The intimation letter which i got from them by email, they asked me to send a cancelled cheque, which i have sent them already on 26th January.

As an expert in this field can you please give me some information on their refund processing system.

17 February 2012 Dear sunil.It seems your Asessment is done & refund must have come long back ,If you have given mandate/Bank details.Just confirm with CPC they have recd the bank details.they have option of three months afteer any querry & they may take time by excuse.

20 February 2012 There are three sources for getting details of the refunds
1. CPC Call Centre
2. The E filing portal
3. The SBI call centre
As others have pointed out refunds have generally been sent out in 2-3 months of receipt of ITRV by CPC. However there are key validation checks which are run for the safety of the refund amount assessee including checks on address etc. In your case it looks like there are issues both with your address (PIN not filled as mentioned by you) and bank a/c details (possible not filled or filled incorrectly)for which the cancelled cheque has been asked for. Once CPC has received your cancelled cheque, refund advice is generally sent to the refund banker within a week, who in turn take 1-2 weeks to process the same. Since this period is now over, pls call the CPC or the SBI call centre, they should be able to update progress.

20 February 2012 Thank you all

I just check the status on online.
The status is showing as 'The Assessing Officer has processed your refund and forwarded to SBI for dispatch.
Date on Feb,17,2012.

Please guide how many days they take send the refund cheque.

Regards,
Sunil






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