Password break

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

30 July 2015 i am wanted to know the procedure of breaking a password of a client in filling the ITR which was previously filed by another person.All three optioned are used to break the password but it was not working.So pls let me know the other procedure to break the password of respective client.

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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31 July 2015 You can reset password through forget password option.
Following options are there:
1) Answer Secret Question
2) Upload Digital Signature Certificate
3) Acknowledgement No and Bank Account No
4) Using OTP (PINs)
5) Login through your net banking account.

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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31 July 2015 This kind of issues were very common and many e-filers were facing such difficulties. To overcome this IT Department has added new option under forgot password. It is OTP. It will send the OTP to your registered email id and mobile no. Now if you dont know mobile no even then you can reset your password by giving new mobile no and new email id and for this you only need to mention any of the following details:

1) TAN of deductor who has deducted TDS from you.
2) Saving Bank A/c No.
3) BSR Code, Challaan date and CIN no of any challan deposited towards payment of Tax during AY 14-15 or AY 13-14. You can get this by paying a small amount of Tax, say Rs 10 using ITNS280.

So try this new facility and reset your Password.

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