How to update password?

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

13 August 2015 The assesse has not filed any return electronically in past years. But his PAN is registered already by somebody else and he does not know the password.
In this case, how we can change the password?
If we go to option OTP then it also asks about TAN No. / CIN / Bank account no mentioned in last years ITR, which he does not have.
He does not know the secret question's answers even also he does not have DSC.

Kindly answer.
Thanks

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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13 August 2015 He can login through net banking and change password.

Deepti Asawa

Deepti Asawa (Expert)
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13 August 2015 You Can change password by Dsc. If u want only return filling than you can file return without password with the help of taxcloudindia.com website. And than with the help of acknowledgement you can reset your password

Querist : Anonymous

Querist : Anonymous (Querist)

14 August 2015 @ Seetharaman.. Sir, Thank You. But he is a villager and does not have online account.
@ Deepti Asawa .. Mam, Thanks but at the end of filling all the details, it asks e filing password of IT website which anyhow we dont have.

CS Advocate Abhishek Goyal

CS Advocate Abhishek Goyal (Expert)
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14 August 2015 The only option left is to deposit a minor sum such as Rs. 50/- or 100/- in his name against his PAN by challan as self assessment tax for AY 2014-15. Than wait for a few days for challan details to be updated on e-filing website. Once it is updated on the site you will be able to reset password which will be active after 12 hours.

Deepti Asawa

Deepti Asawa (Expert)
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15 August 2015 No, taxcloud website file your return without password... I am also using this site for this type of problem.

After filling of return, you will receive Return Ackowledgment in your mail id .
I am also file almost 40 returns with the help of this site

Querist : Anonymous

Querist : Anonymous (Querist)

17 August 2015 @ CS ABhishek Goyal.. Thanks Sir.. But Sir, can the details of challan for AY 14-15 be updated even without filing of return for AY 14-15 ?
@ Deepti Asawa.. Thanks Mam.. But the site is showing technical error from last 3-4 days and asking to wait for 48 hours from that day.

Querist : Anonymous

Querist : Anonymous (Querist)

18 August 2015 @ CS ABhishek Goyal.. Thanks Sir.. But Sir, can the details of challan for AY 14-15 be updated even without filing of return for AY 14-15 ? @ Deepti Asawa.. Thanks Mam.. But the site is showing technical error from last 3-4 days and asking to wait for 48 hours from that day.

CS Advocate Abhishek Goyal

CS Advocate Abhishek Goyal (Expert)
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18 August 2015 Yes it can be updated. You will get the refund of that challan after filing your return if there is no taxable income. The challan details will also reflect in your 26AS.