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Error message registering dsc (Income Tax)

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This query is : Resolved


( Author )
14 November 2012

I am facing problem while Registering my Digital Signature Certificate and a error message is coming " Invalid Digital Signature Certificate. The trusted Parent Certificate could not be verified." I am using Windows7X32bits operating system as well as Java Runtime above 1.6 version and I have the validity of my Digital Signature till Tue Mar 26 18:50:08 IST 2013,

Please suggest me an advice.

Thanking You

Digbijoy Ghosh


CA VISHNU GAVKARE

( Expert )
15 November 2012

Import digital signature in to browser n then try it.


Digbijoy Ghosh

( Author )
16 November 2012

Sry I couldn't get your reply.... could u please brief me in details about the browse.

With regards,
Digbijoy Ghosh


CA VISHNU GAVKARE

( Expert )
16 November 2012

which browser u r using?


Digbijoy Ghosh

( Author )
17 November 2012

Sir I am using Google crome as well as I have tried with Mozilla & XP too.

Please tell me what is the meaning of "Invalid Digital Signature Certificate. The trusted parent Certificate could not be verified"


CA VISHNU GAVKARE

( Expert )
17 November 2012

Either PAN or any other detail like email id mentioned mentioned in Signature is not matching with the records with department.


Digbijoy Ghosh

( Author )
17 November 2012

yes there was a problem with E-mail Id but that I have changed in my profile according to Digital Signature E-mail Id.

still the problem is arising, not been able to understand the reason.


Digbijoy Ghosh

( Author )
17 November 2012

yes the prob is resolved with this:

Dear All, Even i faced the same issue.. The solution is different for different browsers. I suggest you to use Mozilla Firefox as it is stable and works smooth compared to Internet Explorer and Chrome.. 1. In case you are using Internet Explorer - Go to "Tools", under "Internet Options", click on "security" tab. Change the Security level to "Low" or lowest possible. Now try uploading DSC. It works 2. In case of Mozilla Firefox - Go to "Tools", click on "Add-ons". Go to "Plugins' tab. There, "enable" Java(TM) Platform. Once u enable, u can submit the form with DSC and this works. Tried and tested.. Hope you all find it useful... Regards, Sachin

Read more at: http://www.caclubindia.com/forum/details.asp?mod_id=227446&offset=1#.UKdJArLiay8


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