Complaint on stock broker

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

08 May 2017 Dear Sir

I want write complaint against broker how to write it is in online. If i write complaint, will they take action against them?

Amol S Joglekar

Amol S Joglekar (Expert)
Follow

09 May 2017 yes, they will take action.
Who is your online broker? e.g. in case of icici....it is icicidrect
in case religare online....it is religare and so on so forth

Querist : Anonymous

Querist : Anonymous (Querist)

09 May 2017 Thanks for your reply

My broker is Zarodha Securities Pvt Ltd . Where i have to register complaint?

Amol S Joglekar

Amol S Joglekar (Expert)
Follow

09 May 2017 Can you specify the nature of the complaint? (Grievance)

Querist : Anonymous

Querist : Anonymous (Querist)

09 May 2017 OK.

Last month i have opened demat account with Zarodha securities Pvt Ltd . I have opened with online and i have also sent POA (Power of Autonomy) hard copy through courier. They did not update POA.

On 4th may i brought Godrej Industries Ltd 1 share @577.00 and 5th may i have checked in my portfolio, on that day not showing any holding in my dashboard. I have called customer care they told me, POA not Updated. Now godrej industries it price going down, If I had bought more, I would have been a loss . it showing zarodha securities negligence. I feeling they are not supporting customer. they today again asked me to send POA I'm sending today. My quation is where i have to register complaint on them? how much cost may required this?

Amol S Joglekar

Amol S Joglekar (Expert)
Follow

09 May 2017 do you have the POD(Proof of Delivery) of the courier envelope?

Querist : Anonymous

Querist : Anonymous (Querist)

09 May 2017 Yes i have proof. sir my question is they did not inform me POA not updated or not, when i asked them they told me it is showing their negligence.

Amol S Joglekar

Amol S Joglekar (Expert)
Follow

09 May 2017 http://economictimes.indiatimes.com/markets/stocks/analysis/is-your-stock-broker-cheating-you-heres-how-you-can-avoid-being-duped/articleshow/27350820.cms

please go through the link and check for yourself if the same is in your favour or broker's? If making/lodging of complaint is in your favour, do visit the following site

http://www.sebi.gov.in/17dec2015/PublicComplaint_A_p.pdf